# DAT Freight & Analytics Status - Incident History ## Incident History ### Incident: 31013880 **Date:** Jul 28, 21:22 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Jul 28, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Jul 27, 14:37 CDT **Status:** Scheduled - Keypoint will be undergoing scheduled maintenance Tuesday, July 28th from 8:00 PM to 1:00 AM CDT. During this window, Keypoint will be unavailable to all users. We apologize for any inconvenience and appreciate your patience. ### Incident: 30950256 **Date:** Jul 27, 13:56 CDT **Status:** Resolved - The issue affecting load postings has been resolved, and services are operating normally again. Our engineering team will continue to monitor system health to ensure continued stability. Thank you for your patience. **Date:** Jul 21, 12:00 CDT **Status:** Monitoring - We have resolved the issue with load postings and are continuing to monitor the health of our systems. **Date:** Jul 21, 09:53 CDT **Status:** Investigating - We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. ### Incident: 31010919 **Date:** Jul 27, 12:00 CDT **Status:** Resolved - The issue impacting load searching has been resolved, and services are operating normally again. Engineers will continue to monitor closely to ensure stability. **Date:** Jul 27, 09:56 CDT **Status:** Identified - We have identified the issue impacting load searching, and engineers are actively working on a resolution. Some users may continue to experience interruptions while mitigation and recovery efforts are in progress. Please continue to monitor status.dat.com for real-time updates. Thank you for your patience while we get things back up and running. **Date:** Jul 27, 09:02 CDT **Status:** Investigating - We are aware that some users are unable to post or search for loads right now in DAT One. Status: Engineers are actively investigating and resolving the issue. Next Steps: Please check back shortly or monitor status.dat.com for real-time progress updates. Thank you for your patience while we get things back up and running. ### Incident: 30939070 **Date:** Jul 20, 12:05 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jul 20, 11:01 CDT **Status:** Investigating - We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. ### Incident: 30852514 **Date:** Jul 10, 21:33 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jul 10, 10:44 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Jul 10, 09:13 CDT **Status:** Identified - We have identified a potential cause for the load posting issues on DAT One Web and TMS. Our engineering team is currently investigating this lead and working on a resolution. We will provide another update as soon as we have more information. **Date:** Jul 10, 08:06 CDT **Status:** Investigating - We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. We apologize for the inconvenience. ### Incident: 30817564 **Date:** Jul 08, 09:04 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jul 07, 08:21 CDT **Status:** Investigating - We are currently experiencing an issue affecting the posting, reposting, and copying of loads on the DAT One web platform. Our engineering team is actively investigating and working on a fix. We will provide another update as soon as more information is available. Workaround: If you have an active integration setup, you can continue to post your loads through that channel in the meantime. We apologize for the inconvenience. ### Incident: 30749867 **Date:** Jul 01, 11:50 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jul 01, 11:08 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Jul 01, 09:05 CDT **Status:** Identified - Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web). Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality. **Date:** Jul 01, 08:28 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Jul 01, 08:06 CDT **Status:** Identified - Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web). **Date:** Jul 01, 07:39 CDT **Status:** Update - We are continuing to investigate this issue. **Date:** Jul 01, 07:38 CDT **Status:** Investigating - Identified: We are currently experiencing technical difficulties with the Multi-Shipments feature on the DAT One web platform. Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality. ### Incident: 30658413 **Date:** Jul 01, 11:07 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jun 23, 13:09 CDT **Status:** Monitoring - We identified an issue impacting CarrierWatch email notifications and temporarily suspended notifications while we implemented a fix. The fix has now been applied, and email notifications are working again. We will continue to monitor to ensure normal delivery. **Date:** Jun 23, 11:31 CDT **Status:** Identified - We have identified an issue where CarrierWatch was sending incorrect automated emails that flagged some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused. **Date:** Jun 23, 10:06 CDT **Status:** Investigating - We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed. ### Incident: 30670122 **Date:** Jun 25, 08:56 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jun 24, 09:18 CDT **Status:** Investigating - We are currently experiencing a technical issue where integration is unable to import watchlists for carriers as well as being unable to update carrier insurance. Current Action: Our engineering team has been engaged and is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix is deployed. ### Incident: 30669741 **Date:** Jun 24, 10:04 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jun 24, 08:51 CDT **Status:** Investigating - We are currently aware of a service disruption impacting users accessing the carrier load board, and our teams are actively investigating the issue. Rest assured that our technical teams are working to identify the root cause and restore normal service as quickly as possible. Please Note: This only affects carrier access to the load board. Tracking and app usage are not affected. At this time, we do not have an estimated resolution time, but we will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. ### Incident: 30645821 **Date:** Jun 23, 21:17 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Jun 23, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Jun 22, 20:01 CDT **Status:** Update - Please be advised that Keypoint Anywhere will undergo scheduled maintenance tonight from 8:00 PM to 1:00 AM CDT. During this maintenance window, Keypoint Anywhere will be unavailable to all users. We apologize for any inconvenience and appreciate your patience. **Date:** Jun 22, 20:00 CDT **Status:** Scheduled - Please be advised that Keypoint Anywhere will undergo scheduled maintenance tonight from 8:00 PM to 1:00 AM CDT. During this maintenance window, Keypoint Anywhere will be unavailable to all users. We apologize for any inconvenience and appreciate your patience. ### Incident: 30596075 **Date:** Jun 18, 20:30 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Jun 18, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Jun 17, 08:30 CDT **Status:** Scheduled - We will be undergoing scheduled maintenance during this time. Customers may experience limited functionality. ### Incident: 30462856 **Date:** Jun 08, 10:58 CDT **Status:** Resolved - This incident has been resolved. **Date:** Jun 05, 11:37 CDT **Status:** Investigating - We are aware of an issue affecting Ratecast forecast projections on select lanes. Our team is actively investigating and working toward a full resolution. We will provide updates as our investigation progresses. We apologize for any inconvenience this may cause. ### Incident: 30442028 **Date:** Jun 03, 16:11 CDT **Status:** Resolved - The issue affecting DAT One has been resolved and services are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience. **Date:** Jun 03, 16:00 CDT **Status:** Update - We are continuing to work on a fix for this issue. **Date:** Jun 03, 15:57 CDT **Status:** Identified - We have identified the cause of the issue affecting some DAT One users and our team is actively working on a resolution. Users may continue to experience intermittent errors while we implement a fix. We will provide updates as we make progress. We apologize for the inconvenience. **Date:** Jun 03, 14:52 CDT **Status:** Investigating - We are currently investigating reports of intermittent errors and accessibility issues affecting some DAT One users. Our team is actively working to identify the cause and restore full service. We will continue to provide updates as our investigation progresses. We apologize for the inconvenience. ### Incident: 30323754 **Date:** May 26, 21:25 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** May 26, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** May 26, 16:38 CDT **Status:** Scheduled - Please be advised that Keypoint will be undergoing scheduled maintenance tonight from 8:00 PM to 1:00 AM CDT. During this window, Keypoint will be unavailable to all users. We apologize for any inconvenience and appreciate your patience. ### Incident: 30098644 **Date:** May 14, 21:30 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** May 14, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** May 13, 08:14 CDT **Status:** Scheduled - We will be undergoing scheduled maintenance during this time. Customers may experience limited functionality. ### Incident: 29978628 **Date:** May 06, 20:09 CDT **Status:** Resolved - This incident has been resolved. **Date:** May 05, 22:39 CDT **Status:** Investigating - We are currently experiencing an unexpected interruption of some DAT services. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience. ### Incident: 29850167 **Date:** Apr 28, 21:00 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Apr 28, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Apr 28, 04:12 CDT **Status:** Scheduled - We will be undergoing scheduled maintenance during this time. Customers may experience limited functionality. ### Incident: 29859735 **Date:** Apr 28, 15:35 CDT **Status:** Resolved - The service disruption affecting the Convoy Platform has been resolved. Brokers and carriers should now be able to log in and interact with the platform as normal. **Date:** Apr 28, 14:22 CDT **Status:** Identified - We're currently experiencing an unscheduled maintenance window that is impacting both broker and carrier ability to log in and interact with the Convoy Platform. Our team is actively working on a fix. We apologize for any disruption to your operations and appreciate your patience. ### Incident: 29841300 **Date:** Apr 27, 21:21 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Apr 27, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Apr 27, 15:47 CDT **Status:** Scheduled - Please be advised that Keypoint will be undergoing scheduled maintenance tonight from 8:00 PM to 1:00 AM CDT. During this window, Keypoint will be unavailable to all users. We apologize for any inconvenience and appreciate your patience. ### Incident: 29631769 **Date:** Apr 15, 10:07 CDT **Status:** Resolved - This incident has been resolved. **Date:** Apr 15, 09:27 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Apr 15, 07:40 CDT **Status:** Investigating - Posting via TMS is currently unavailable. Connectivity to CarrierWatch is impacted, and API rate calls are also affected. Some customers may be unable to post trucks or loads via their TMS or access CarrierWatch. We are actively working to resolve the issue and will provide an update as soon as possible. We apologize for the inconvenience and appreciate your patience. ### Incident: 29615679 **Date:** Apr 14, 10:03 CDT **Status:** Resolved - This incident has been resolved. **Date:** Apr 14, 09:48 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Apr 14, 08:57 CDT **Status:** Investigating - We are currently experiencing a service disruption affecting TMS postings and CarrierWatch logins. Some customers may be unable to post trucks or loads via their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Thank you for your patience. ### Incident: 29602702 **Date:** Apr 13, 11:01 CDT **Status:** Resolved - This incident has been resolved. **Date:** Apr 13, 10:38 CDT **Status:** Investigating - We are currently experiencing a service disruption affecting editing and posting shipments via DAT One web and TMS postings. Some customers may be unable to post loads via DAT One web and their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Please follow status.dat.com for updates. ### Incident: 28450150 **Date:** Apr 10, 23:58 CDT **Status:** Completed - The scheduled maintenance has been completed. **Date:** Apr 10, 23:04 CDT **Status:** Update - Scheduled Maintenance is still currently in progress. We are currently working on validating the platform and updating as necessary. **Date:** Apr 10, 20:00 CDT **Status:** In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. **Date:** Mar 06, 17:00 CST **Status:** Update - We have scheduled maintenance from 8–9 PM CT 4/10/2026. All DAT and Keypoint products and services will be unavailable during this time. This was rescheduled from 3/13/2026. **Date:** Mar 06, 20:00 CST **Status:** Scheduled - We have scheduled maintenance from 8–9 PM CT 4/10/2026. All DAT and Keypoint products and services will be unavailable during this time. ### Incident: 29426011 **Date:** Apr 01, 11:09 CDT **Status:** Resolved - This incident has been resolved. **Date:** Apr 01, 10:21 CDT **Status:** Monitoring - A fix has been implemented, and we are monitoring the results. **Date:** Apr 01, 08:38 CDT **Status:** Investigating - We are currently experiencing a service disruption affecting TMS postings and CarrierWatch logins. Some customers may be unable to post trucks or loads via their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Thank you for your patience.