## How can we help? # Welcome to DAT One Help Center **DAT One is the single source for all things freight. Built on the most advanced technology, DAT One provides access to the industry's largest and most trusted network, all within an integrated platform that gives you everything you need to run your business with speed and efficiency.** Need to manage your account? Visit [account.dat.com](https://account.dat.com/) to view your invoices, update your credit card and reactivate your subscription. ### Resources **DAT Launch & Learn webinars**](https://one.support.dat.com/dat-launch-learn-webinars-c16c0939) **DAT One for Brokers - Quick start guide**](https://one.support.dat.com/dat-one-for-brokers-quick-start-guide-0a4695dd) **DAT One for Carrier - Quick start guide**](https://one.support.dat.com/dat-one-for-carrier-quick-start-guide-e203241a) **DAT One Web - Broker tutorials**](https://one.support.dat.com/dat-one-web-broker-tutorials-c2b0e839) **Learn about DAT One: live webinar**](https://one.support.dat.com/learn-about-dat-one-live-webinar-4faf74d1) **Make my account safer using MFA authenticator apps**](https://one.support.dat.com/make-my-account-safer-using-mfa-authenticator-apps-66d6cd6e) **Missing broker requirements**](https://one.support.dat.com/missing-broker-requirements-326aca5a) **What's New**](https://one.support.dat.com/whats-new-bb4546d7) ### DAT One Mobile [DAT One Mobile - Quick start guide](https://one.support.dat.com/1-dat-one-mobile-fe2c6d65/dat-one-mobile-quick-start-guide-4aaecda4) [DAT One Mobile - Tutorials](https://one.support.dat.com/1-dat-one-mobile-fe2c6d65/dat-one-mobile-tutorials-45dbd451) [Find loads for sprinter vans, cargo vans, and box trucks on DAT One Mobile](https://one.support.dat.com/1-dat-one-mobile-fe2c6d65/find-loads-for-sprinter-vans-cargo-vans-and-box-trucks-ef188a57) ### Dashboard & Tools [Broker Dashboard](https://one.support.dat.com/2-dashboard-tools-aab45e47/broker-dashboard-bcf74a9f) [Carrier Dashboard](https://one.support.dat.com/2-dashboard-tools-aab45e47/carrier-dashboard-23f541b4) [DAT One Tools Menu](https://one.support.dat.com/2-dashboard-tools-aab45e47/dat-one-tools-menu-9c32a142) ### My Shipments ![Icon for folder: [Video] Bid activity](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Bid activity](https://one.support.dat.com/3-my-shipments-878c4a23/video-bid-activity-bfd2a249) ![Icon for folder: [Video] Find matching trucks to my shipment/load postings](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Find matching trucks to my shipment/load postings](https://one.support.dat.com/3-my-shipments-878c4a23/video-find-matching-trucks-to-my-shipmentload-posting-694cac48) ![Icon for folder: [Video] Manage your shipments](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Manage your shipments](https://one.support.dat.com/3-my-shipments-878c4a23/video-manage-your-shipments-4afa8310) ### Private Loads [How do I book private loads?](https://one.support.dat.com/3-private-loads-815f47c3/how-do-i-book-private-loads-998db997) [If I am not a customer how will I see private loads sent to me?](https://one.support.dat.com/3-private-loads-815f47c3/if-i-am-not-a-customer-how-will-i-see-private-loads-sent-a0e691c2) ### Account & Billing [Account management](https://one.support.dat.com/4-account-billing-84e74143/account-management-ed16b696) [Customer Support - contact a live human agent](https://one.support.dat.com/4-account-billing-84e74143/customer-support-contact-a-live-human-agent-81647f5c) [Invoice higher than subscription fee](https://one.support.dat.com/4-account-billing-84e74143/invoice-higher-than-subscription-fee-16c3b30d) ### My Loads [Filter saved loads](https://one.support.dat.com/4-my-loads-8296d6ba/filter-saved-loads-efa196b7) [How to use load activity performance metrics](https://one.support.dat.com/4-my-loads-8296d6ba/how-to-use-load-activity-performance-metrics-3035af5f) [Save a load](https://one.support.dat.com/4-my-loads-8296d6ba/save-a-load-fde2f8a7) ### Private Network ![Icon for folder: [Video] Add a contact to Private Network](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Add a contact to Private Network](https://one.support.dat.com/5-private-network-b6e29ac7/video-add-a-contact-to-private-network-376e2857) [Confirm a carrier is a DAT customer](https://one.support.dat.com/5-private-network-b6e29ac7/confirm-a-carrier-is-a-dat-customer-1d157563) [Export a Private Network](https://one.support.dat.com/5-private-network-b6e29ac7/export-a-private-network-7f96af8e) ### Search Loads ![Icon for folder: [Video] Enable an alarm on a search](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Enable an alarm on a search](https://one.support.dat.com/6-search-loads-4ef778b5/video-enable-an-alarm-on-a-search-080a43d2) ![Icon for folder: [Video] Prefer / Block an office](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Prefer / Block an office](https://one.support.dat.com/6-search-loads-4ef778b5/video-prefer-block-an-office-409a112a) ![Icon for folder: [Video] Show similar results](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Show similar results](https://one.support.dat.com/6-search-loads-4ef778b5/video-show-similar-results-6ecb332b) ### Search Trucks ![Icon for folder: [Video] Create a shipment posting from a truck search](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Create a shipment posting from a truck search](https://one.support.dat.com/7-search-trucks-1e508202/video-create-a-shipment-posting-from-a-truck-search-536d0339) ![Icon for folder: [Video] Search for trucks](https://static.shelf.io/images/ssp-themes/shared/page-icon.svg)[Search for trucks](https://one.support.dat.com/7-search-trucks-1e508202/video-search-for-trucks-b9f08761) [Carrier tagging](https://one.support.dat.com/7-search-trucks-1e508202/carrier-tagging-254f94f3) ### Company Insights [Best practices for keeping your FMCSA profile up to date as a carrier](https://one.support.dat.com/9-company-insights-2f2ac220/4-training-for-carriers-8578453b/best-practices-for-keeping-your-fmcsa-profile-up-to-date-0c57d27c) [Carrier Company Profile FAQs](https://one.support.dat.com/9-company-insights-2f2ac220/4-training-for-carriers-8578453b/carrier-company-profile-faqs-946e302f) [Company Profile - General Information](https://one.support.dat.com/9-company-insights-2f2ac220/5-training-for-brokers-038a9d35/company-profile-general-information-d64ad727c) ### DAT Directory [Change company and contact information in the DAT directory](https://one.support.dat.com/9-dat-directory-182bd3a4/change-company-and-contact-information-in-the-dat-direct-a50b87a8) [Collecting payment from broker or shipper](https://one.support.dat.com/9-dat-directory-182bd3a4/collecting-payment-from-broker-or-shipper-3e98184f) [Double brokering](https://one.support.dat.com/9-dat-directory-182bd3a4/double-brokering-1e89c7e4) ### Lanemakers [How brokers can use DAT LaneMakers to find hidden truckload capacity](https://one.support.dat.com/9-lanemakers-d0d57614/how-brokers-can-use-dat-lanemakers-to-find-hidden-truckl-822e9d1b) [How carriers can use DAT LaneMakers to build profitable relationships](https://one.support.dat.com/9-lanemakers-d0d57614/how-carriers-can-use-dat-lanemakers-to-build-profitable-1e81cdee) [How shippers can use DAT LaneMakers to find hidden truckload capacity](https://one.support.dat.com/9-lanemakers-d0d57614/how-shippers-can-use-dat-lanemakers-to-find-hidden-truck-4ef685ef) ### My Trucks [Add notes](https://one.support.dat.com/9-my-trucks-127a4eb6/add-notes-dffe92d3) [Copy a truck posting](https://one.support.dat.com/9-my-trucks-127a4eb6/copy-a-truck-posting-55ad5104) [Create a load search from your truck posting](https://one.support.dat.com/9-my-trucks-127a4eb6/create-a-load-search-from-your-truck-posting-1cad6a34) ### Resources [Benefits of multi-factor authentication (MFA)](https://one.support.dat.com/9-resources-52e74931/benefits-of-multi-factor-authentication-mfa-802aea86) [Best practices for internet security](https://one.support.dat.com/9-resources-52e74931/best-practices-for-internet-security-e98ff141) [Best practices for keeping your account and posts secure](https://one.support.dat.com/9-resources-52e74931/best-practices-for-keeping-your-account-and-posts-secure-45cb6679) ### Troubleshooting [A list of all Canadian cities in DAT's Database](https://one.support.dat.com/9-troubleshooting-2734b01a/a-list-of-all-canadian-cities-in-dats-database-1a176522) [A list of Mexican cities in the DAT database](https://one.support.dat.com/9-troubleshooting-2734b01a/a-list-of-mexican-cities-in-the-dat-database-7c9dccb1) [Alarm not sounding on Safari Mac OS](https://one.support.dat.com/9-troubleshooting-2734b01a/alarm-not-sounding-on-safari-mac-os-610276da)