Welcome to DAT One Help Center

How can we help?

Welcome to DAT One Help Center

DAT One is the single source for all things freight. Built on the most advanced technology, DAT One provides access to the industry's largest and most trusted network, all within an integrated platform that gives you everything you need to run your business with speed and efficiency.

Need to manage your account? Visit account.dat.com to view your invoices, update your credit card and reactivate your subscription.

Resources

DAT Launch & Learn webinars](https://one.support.dat.com/dat-launch-learn-webinars-c16c0939)

DAT One for Brokers - Quick start guide](https://one.support.dat.com/dat-one-for-brokers-quick-start-guide-0a4695dd)

DAT One for Carrier - Quick start guide](https://one.support.dat.com/dat-one-for-carrier-quick-start-guide-e203241a)

DAT One Web - Broker tutorials](https://one.support.dat.com/dat-one-web-broker-tutorials-c2b0e839)

Learn about DAT One: live webinar](https://one.support.dat.com/learn-about-dat-one-live-webinar-4faf74d1)

Make my account safer using MFA authenticator apps](https://one.support.dat.com/make-my-account-safer-using-mfa-authenticator-apps-66d6cd6e)

Missing broker requirements](https://one.support.dat.com/missing-broker-requirements-326aca5a)

What's New](https://one.support.dat.com/whats-new-bb4546d7)

DAT One Mobile

DAT One Mobile - Quick start guide

DAT One Mobile - Tutorials

Find loads for sprinter vans, cargo vans, and box trucks on DAT One Mobile

Dashboard & Tools

Broker Dashboard

Carrier Dashboard

DAT One Tools Menu

My Shipments

Bid activity

Find matching trucks to my shipment/load postings

Manage your shipments

Private Loads

How do I book private loads?

If I am not a customer how will I see private loads sent to me?

Account & Billing

Account management

Customer Support - contact a live human agent

Invoice higher than subscription fee

My Loads

Filter saved loads

How to use load activity performance metrics

Save a load

Private Network

Add a contact to Private Network

Confirm a carrier is a DAT customer

Export a Private Network

Search Loads

Enable an alarm on a search

Prefer / Block an office

Show similar results

Search Trucks

Create a shipment posting from a truck search

Search for trucks

Carrier tagging

Company Insights

Best practices for keeping your FMCSA profile up to date as a carrier

Carrier Company Profile FAQs

Company Profile - General Information

DAT Directory

Change company and contact information in the DAT directory

Collecting payment from broker or shipper

Double brokering

Lanemakers

How brokers can use DAT LaneMakers to find hidden truckload capacity

How carriers can use DAT LaneMakers to build profitable relationships

How shippers can use DAT LaneMakers to find hidden truckload capacity

My Trucks

Add notes

Copy a truck posting

Create a load search from your truck posting

Resources

Benefits of multi-factor authentication (MFA)

Best practices for internet security

Best practices for keeping your account and posts secure

Troubleshooting

A list of all Canadian cities in DAT's Database

A list of Mexican cities in the DAT database

Alarm not sounding on Safari Mac OS