Welcome to DAT One Help Center

Welcome to DAT One Help Center

DAT One is the single source for all things freight. Built on the most advanced technology, DAT One provides access to the industry's largest and most trusted network, all within an integrated platform that gives you everything you need to run your business with speed and efficiency.

Need to manage your account? Visit account.dat.com to view your invoices, update your credit card and reactivate your subscription.

1 DAT One Mobile

DAT One Mobile - Quick start guide

DAT One Mobile - Tutorials

Find loads for sprinter vans, cargo vans, and box trucks on DAT One Mobile

2 Dashboard & Tools

Broker Dashboard

Carrier Dashboard

DAT One Tools Menu

3 My Shipments

[Video] Bid activity

[Video] Find matching trucks to my shipment/load postings

[Video] Manage your shipments

4 Account & Billing

Account management

Customer Support - contact a live human agent

Invoice higher than subscription fee

5 Private Network

[Video] Add a contact to Private Network

Confirm a carrier is a DAT customer

Export a Private Network

6 Search Loads

[Video] Enable an alarm on a search

[Video] Prefer / Block an office

[Video] Show similar results

7 Search Trucks

[Video] Create a shipment posting from a truck search

[Video] Search for trucks

Carrier tagging

9 Company Insights

Best practices for keeping your FMCSA profile up to date as a carrier

Carrier Company Profile FAQs

Company Profile - General Information

9 DAT Directory

Change company and contact information in the DAT directory

Collecting payment from broker or shipper

Double brokering

9 Resources

Benefits of multi-factor authentication (MFA)

Best practices for internet security

Best practices for keeping your account and posts secure

9 Troubleshooting

A list of all Canadian cities in DAT's Database

A list of Mexican cities in the DAT database

Alarm not sounding on Safari Mac OS