Browser Troubleshooting | Welcome to DAT One Help Center

Browser Troubleshooting

How to troubleshoot browser settings issues on Desktop

3 minute to read

Update your browser:

We recommend that you keep your browser up-to-date for optimum experience with our loadboard. Click on your browser icon for instructions on how to check for updates:

Chrome Firefox Microsoft Edge Safari

Current version: 149.0.7827

Current version: 152.0

Current version: 149.0.4002

Current version: 26.5 (updates are bundled directly with macOS and iOS system updates)

Clear Cache and cookies:

It is good practice to clear your cache & cookies periodically. This will help get rid of old stored data, and will resolve any awkward behaviors you are seeing on our website.

Please click on your browser icon for instruction on how to clear cache and cookies:

Chrome Firefox Microsoft Edge Safari

Enable Cookies:

Cookies help our websites remember that you logged in. Cookies also help our websites remember your personal preferences (saved Searches, recent searches...)

Please click on your browser icon for instructions on how to enable cookies:

Chrome Firefox Microsoft Edge Safari

Check extensions:

Some extensions might cause issues on how our website behaves.

Please click on your browser icon for instructions on how to check the extensions you might have installed and how to turn them off:

Chrome Firefox Microsoft Edge Safari

Strict Privacy Security on Firefox:

The "Strict Privacy Security" setting in Firefox browsers might interfere with the functionality of DAT websites. For more information, please click on the icon below.

Firefox

Note: If you are not sure what browser you are using, please click HERE