Your DOT is missing from your account | Welcome to DAT One Help Center

Your DOT is missing from your account

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Carriers who have a missing or inactive authority on their DAT Account will see a pop-up message on DAT One Web requesting their USDOT number.

  1. From the red banner at the top of the screen, click UPDATE

  2. Enter your DOT Number.

  3. A confirmation message will appear stating that your DOT Number has been updated. Click OK to authorize your account.

  4. Choose how you would like to receive the authorization code: TEXT or EMAIL.

  5. The authorization code will be sent to the method you selected. Click DONE.

  6. If successful, a message will appear at the bottom of the screen confirming: “Your Account Authorization is Approved.”

  7. If failed, a message will appear at the bottom of the screen stating: “Your account Authorization was Denied”.